Privacy Policy

Last Updated: October 26, 2025

1. Introduction

Whop Sports LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Whop Sports LLC is currently in the process of incorporation in Wyoming.

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using the Service:

  • Account Information: When you subscribe through Whop.com, we receive your email address, Whop user ID, subscription plan, and payment status from Whop.
  • API Keys: We generate and store API keys associated with your account for API access.
  • Communications: If you contact us via email or support channels, we collect the information you provide in those communications.

2.2 Information Automatically Collected

When you use the Service, we automatically collect certain information:

  • Usage Data: API requests, endpoints accessed, request timestamps, rate limit usage, and feature usage patterns.
  • Device Information: IP address, browser type, device type, operating system, and referring URLs.
  • Cookies and Tracking: Authentication cookies, session tokens, and analytics cookies to improve the Service. See Section 8 for more details.
  • Log Data: Server logs including request/response data, errors, and performance metrics.

2.3 Information We Do NOT Collect

We do not collect or store:

  • Credit card or payment information (handled by Whop.com)
  • Social Security numbers or government IDs
  • Betting history or gambling activity details
  • Personal betting outcomes or wagers placed

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Provide the Service

  • Authenticate your account and verify subscription status
  • Process API requests and enforce rate limits
  • Generate and manage API keys
  • Deliver sports data, odds, and analytics
  • Track usage for billing and tier-based access control

3.2 Improve the Service

  • Analyze usage patterns to improve features and performance
  • Debug errors and technical issues
  • Develop new features and analytics
  • Optimize infrastructure and reduce costs

3.3 Communication

  • Send service announcements and system notifications
  • Notify you of pricing or Terms of Service changes
  • Respond to support requests
  • Send security alerts (e.g., API key rotation recommendations)

We do NOT send marketing emails. All communications are service-related.

3.4 Legal and Security

  • Comply with legal obligations and law enforcement requests
  • Enforce our Terms of Service
  • Detect and prevent fraud, abuse, or security incidents
  • Protect our rights, property, and safety, and those of our users

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who help us operate the Service:

  • Whop.com: Payment processing, subscription management, and OAuth authentication
  • Vercel: Hosting and infrastructure (USA-based)
  • Supabase: Database hosting (PostgreSQL)
  • Analytics Providers: Anonymous usage analytics (if implemented)

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose information if required by law or in response to:

  • Subpoenas, court orders, or legal processes
  • Law enforcement or government agency requests
  • National security or public safety requirements

4.3 Business Transfers

If Whop Sports LLC is acquired, merged, or sold, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.

4.4 Aggregate Data

We may share anonymized, aggregated data that cannot identify you personally (e.g., "70% of events show positive EV opportunities") for research, marketing, or partnerships.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy:

  • Account Data: Retained while your subscription is active, plus 12 months after cancellation for billing/support purposes.
  • API Usage Logs: Retained for 90 days for rate limiting and debugging.
  • Support Communications: Retained for 24 months.
  • Legal Holds: Data subject to legal holds or investigations is retained as required by law.

After the retention period, we delete or anonymize your data. You may request early deletion by contacting us (see Section 10).

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information:

  • Encryption: Data in transit is encrypted using HTTPS/TLS. Database connections use SSL.
  • Access Controls: Limited employee access on a need-to-know basis. API keys are hashed and salted.
  • Infrastructure Security: Hosted on secure, SOC 2 compliant platforms (Vercel, Supabase).
  • Monitoring: Automated monitoring for security incidents and anomalous activity.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security. You are responsible for keeping your API keys confidential.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. Contact us at support@whopsports.com to request your data.

7.2 Correction

You may update your email address or other account information through your Whop account settings. For other corrections, contact us.

7.3 Deletion

You may request deletion of your account and associated data by canceling your subscription and emailing us. Some information may be retained as required by law or for legitimate business purposes.

7.4 Opt-Out

You may opt out of non-essential communications. However, we will still send transactional emails (e.g., billing, security alerts) necessary for the Service.

7.5 Complaints

If you are in the EU/EEA, you have the right to lodge a complaint with your local data protection authority. In the US, you may contact your state Attorney General.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service:

8.1 Essential Cookies

Required for authentication and service functionality:

  • whop_access_token - OAuth authentication token
  • Session cookies for maintaining logged-in state

These cookies are necessary for the Service to function. Disabling them will prevent you from using the Service.

8.2 Analytics Cookies (Optional)

We may use analytics tools (e.g., Google Analytics, Posthog) to understand how users interact with the Service. These cookies are anonymized and do not identify you personally.

You may opt out of analytics cookies through your browser settings or using browser extensions like uBlock Origin.

8.3 Cookie Management

Most browsers allow you to control cookies through settings. However, disabling essential cookies will prevent you from logging in or using the Service.

9. Third-Party Links

The Service may contain links to third-party websites (e.g., Whop.com, sportsbooks, prediction markets). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing information.

10. Children's Privacy

The Service is not intended for individuals under 18 years old (or the legal gambling age in your jurisdiction). We do not knowingly collect information from minors. If you believe a minor has provided information to us, please contact us immediately at support@whopsports.com.

11. International Users

The Service is hosted in the United States. If you access the Service from outside the US, your information will be transferred to, stored, and processed in the US. By using the Service, you consent to this transfer.

US privacy laws may differ from those in your country. We take reasonable steps to protect your information in accordance with this Privacy Policy, regardless of where it is processed.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your information)
  • Right to non-discrimination for exercising your rights

To exercise these rights, email us at support@whopsports.com with "CCPA Request" in the subject line. We will respond within 45 days.

13. European Users (GDPR)

If you are in the European Economic Area (EEA) or UK, you have rights under the General Data Protection Regulation (GDPR):

  • Right to access, rectify, or erase your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Legal Basis for Processing: We process your data based on:

  • Contract performance (providing the Service)
  • Legitimate interests (improving the Service, security)
  • Legal obligations (compliance, law enforcement)
  • Your consent (for optional features like analytics)

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Material changes will be communicated via email or prominent notice on the Service.

Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Whop Sports LLC

Email: support@whopsports.com
Privacy Contact: privacy@whopsports.com
(Currently in process of incorporation in Wyoming)

We will respond to privacy requests within 30 days (or as required by applicable law).

Your Privacy Matters

We are committed to protecting your privacy and being transparent about our data practices. If you have any concerns, please don't hesitate to reach out at privacy@whopsports.com.